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Your RA Accounts Guide

With the addition of the new Course Library for our Skin Retouching and Pro Beauty Retouching courses, we wanted to share a little guide to help you navigate your accounts with us.

Your RA Panels Account

If you are an RA Panels user, you already know that our panels are hosted on their dedicated website – RA Lab – that’s where you can return to your account to download the updated panel installation files, watch the panels’ video tutorials, and contact our dedicated RA Panels Support Team.

Your Previously Purchased Courses

If you have purchased our other video courses in the past, the download links were delivered directly to your inbox, and no specific account was needed.

If you happen to misplace your downloaded course files and need to re-download any of your previously purchased video courses, simply reach out to us and request to re-activate and re-send your download links. Please be sure to mention the email address you purchased the courses with.

Your Course Library for Streaming Courses

If you have purchased our new Skin Retouching or Pro Beauty Retouching video courses, you were prompted to create an account on our new platform located at learn.retouchingacademy.com. You can return to your Course Library either via this link or via the YOUR COURSE LIBRARY menu in the top navigation bar of this website ☝️  Eventually, all of our courses will migrate to our new streaming platform.

Account Consolidation

Please note that your RA Panels account cannot be consolidated with the Course Library account as they are located on completely different websites that are designed specifically to host their respective products.

For your convenience, you can update both your accounts so they are linked to the same email address:

  • Update your RA Lab account (RA Panels) details here
  • Update your Course Library account here

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6 thoughts on “Your RA Accounts Guide

  1. Tom Needham says:

    Hi. I have lost my Retouching Academy link. Can this be re-sent please with insstalation guidance?

    1. Julia Kuzmenko McKim says:

      Hi Tom, as mentioned in this very post, please “contact our dedicated RA Panels Support Team“.

  2. chama Ben Kaddour says:

    Hi i can download the panels but is not working in photoshop. I cannot open the extensiess.

    1. Julia McKim says:

      Hi there, please contact our designated RA Panels support on the website where you purchased the panels: https://retouchingacademylab.com/submit-ticket/
      They do not monitor our blog comments, so please always reach out to them with all of the panels-related questions.

  3. osama says:

    I have updated my Photoshop and suddenly the panel disappeared, I have tried to redownload it and install it but still not found in the Extensions

    1. Julie says:

      Hi there! Please submit a ticket for our designated RA Lab Support Team to help you out for additional assistance: https://retouchingacademylab.com/submit-ticket/

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