Contact & Support

to retrieve your purchases please follow these guidelines


Your Previous Purchases

Can’t locate your previous RA purchases on your computer? Here is how you can retrieve your downloads:

Video Courses

Please use the Contact form below to let us know which course you would like to re-download and what email you purchased it with.

Our Support Team will re-activate your links and they will be re-sent to the same email you purchased those courses with.

Looking For RA Panels?

Our RA Panels are hosted on the dedicated website Retouching Academy Lab. If you need to re-download your purchased panel, please login into that website using the email or Username you created at the time of the purchase.

Don’t remember your password? Please follow these guidelines.

Please note that all buyer transactions are registered in our system under the email address you used at the time of the purchase.

Questions? Get In Touch:

Whether you have a question regarding our current educational products, a suggestion for a future course, or you think your skill level and experience can be valuable to our readers, drop us a line!

Contact Us

For RA Panels questions or support, please head over to the Retouching Academy Lab website and submit a ticket to the RA Panels Support team.

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