Photography & retouching by Julia Kuzmenko McKim using RA Panels
Retouching Academy help center and contact support — most panel installation issues are solved by following the installation and troubleshooting instructions below; if not, send the details and the team will help.
Contact & Support
Choose the option below that matches what you need help with to ensure you reach the right team faster. We respond to every received email, usually during our operating hours in the Pacific Time Zone, Monday to Friday, 9:00 AM – 5:00 PM.
Maximum response time is 24 hours.
Reach the right team
for faster help
Choose the option that matches what you need to reach the right team faster.
Help with RA Panels
For questions and assistance with our RA Panels, submit a support ticket on the Retouching Academy Lab to the dedicated RA Panels Tech Support team.
Submit a ticketHelp with RA Courses
Restore access to courses you purchased in the past, or log in to your Course Library, from the customer login page.
Customer loginAnything Else
For all other inquiries, please fill out the contact form below. The more details you can provide, the faster our team will be able to help.
Fill out the formYou'll get a ticket number by email
Right after submitting, you'll receive an automatic confirmation with your support ticket number. If it's not in your inbox, check your spam folder. If you did not get it — you might have misspelled your email and our reply won't reach you. Submit again and ensure your email is spelled correctly.
Help us
help you faster
The more detail you can send us, the faster and more accurately we can help.